Erkan

Complaints(2)

Sun Express Airlines Forced Me to Pay Extra €5 by Not Allowing Online Check-In

September 29, 2024 10:38 PM334

I just booked a flight with Sun Express and had a problem with their online check-in process. I filled in all my info ri...ght, but the system just wouldn’t let me finish the check-in. I had to check in at the airport, and they hit me with an extra €5. Looks like this isn't just a one-off problem. I've...

Unable to Complete Online Check-In for SunExpress Flight

Erkan

SunExpress Airlines

September 29, 2024 10:31 PM73

I booked a connecting SunExpress flight from Samsun to Antalya and then Antalya to Berlin, but I was unable to complete ...the online check-in. It seems like SunExpress intentionally prevents passengers from completing the check-in online, claiming a “system error,” just to charge a €5 fee at the airpo...