Hello! I'm having payment issues on Stardoll. Lately my account was hacked and several purchases from another country (I myself am from Belgium) were made. Luckily this was all solved and now I have my account on Stardoll back (username: Enflorescence). However, I want to restart my account by getting some superstar and stardollars, but none of the payment options work. I get an error referring to xSolla. Could this be looked into? You can contact me on my e-mail: fauve.****@hotmail.com. Thanks in advance!
For the past two days, I have been unable to purchase Stardollars or upgrade to Superstar status on Stardoll. At first, Xsolla support told me to wait 48 hours, claiming the issue would resolve itself. However, the 48-hour period has passed, and nothing has changed. Now, they are saying the problem...
After years, I decided to buy a Superstar membership on Stardoll. Although the payment was successfully processed, my membership has not been activated. Before this, I made another payment for a separate promotion, and while the Stardollars were credited to my account, the membership remains inactiv...
I’m unable to load SD or purchase a Superstar membership on my Stardoll account. Every time I try, I get an error message. I’ve even tried using a different credit card, but the issue persists. This is extremely frustrating because I can’t fully use my account or enjoy the game without being able to...
Around February, my Stardoll account, which I’ve had since 2009, was hacked. I’ve been trying to recover it, but when I use the "forgot password" option to reset my account, I never receive an email. I miss my account so much and have been unable to get any response from the Stardoll support team. I...
I’ve been a dedicated Stardoll user for years, but now I can’t log into my account. When I try to access it, I get an error message saying “No such user exists,” and it doesn’t even prompt me for email verification. I am certain of both my username and email, as I can still find old Stardoll emails ...
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