Stardoll deleted my old account without warning, how can I recover all my items?

I’m incredibly frustrated with Stardoll right now. Even though my computer is fully compatible (64-bit), the game crashes immediately every time I launch it, showing an error report and refusing to open. I’ve uninstalled and reinstalled the game multiple times, but nothing has worked. To make thing...

I’ve had a Stardoll account for over 12 years, and it holds years of effort, creativity, and emotional value. The last time I was able to log in was about two years ago, after receiving a new password. Now, that password no longer works, and no matter how many times I’ve tried since, I simply can’t ...

I have had a Stardoll account for about 12–13 years. The last time I logged in was 2 years ago with a new password. However, my account was closed and I cannot log in no matter what I do. I had invested a lot of time and money into building that account. It holds sentimental value because I’ve been ...

I recently tried to log into my old Stardoll account, but it seems to have been closed due to prolonged inactivity. This was my first account, and I have many fond memories associated with it. I was excited to revisit and play again, but despite knowing my username, I cannot access it in any way. I...

I am trying to log into my Stardoll account, which I haven’t accessed for 2-3 years. However, my account appears to have been deleted. I don’t remember the password, but I do have the username and associated email address. When I attempt to reset my password by sending a link to my email, it doesn’...

I’ve been a dedicated Stardoll user for years, but now I can’t log into my account. When I try to access it, I get an error message saying “No such user exists,” and it doesn’t even prompt me for email verification. I am certain of both my username and email, as I can still find old Stardoll emails ...

I’ve been using my Stardoll account for years, but when I recently tried to log in, I discovered that my account no longer exists. It seems like my account has been deleted, but I have no idea why or how they could do this without my permission. I had accumulated points, put in time, and even paid f...

I’ve had a Stardoll account with the username "l***_klub" since around 2012, and I was at level 67. I put in a lot of effort and time into building my account. Due to some personal issues, I couldn’t log in for a long time, but now that I’m trying to access it again, I can’t find my account. I still...

I’ve been using my Stardoll account for over 10 years, with consistent activity over the past three years. However, for the past month, I haven’t been able to log in. Despite using the correct password, the system won’t accept it. When I try the “forgot password” option, no recovery email is sent to...

I had a long-time Stardoll account, where I even purchased Superstar membership two or three times. However, after being inactive for a while, I found that my account had been closed. I’ve forgotten the password and tried sending a recovery code to my email, but that didn’t work either. I’d really ...

I haven’t logged into my Stardoll account for 1-2 years, and now it seems the account has gone inactive. I receive the password reset email, but it doesn’t help—no matter what I do, I can't log in. I’ve even tried using a VPN, but the issue persists. The site mentions updates, yet I can create a new...

Around February, my Stardoll account, which I’ve had since 2009, was hacked. I’ve been trying to recover it, but when I use the "forgot password" option to reset my account, I never receive an email. I miss my account so much and have been unable to get any response from the Stardoll support team. I...

I have been playing Stardoll for years, my account had a 5-year Superstar membership and was just ending. It occurred to me that my Superstar membership would expire on April 23, 2023 and I thought of renewing it and returning to the game. Then I couldn't log in to my account and I saw that my accou...