I purchased a pair of Skechers shoes in August 2024, but after just four months of use, the toe area started coming apart. On December 29, 2024, I returned them to the Sultanbeyli Atlaspark Etichet Store for inspection. After waiting 35 business days, the shoes were simply sent back to me without any repairs or replacements.
Since the legal processing time had expired, I refused to accept the return and sent the shoes back again on February 11, 2025. Later, I contacted Skechers customer service to inform them that I would not accept the defective product, but despite this, they sent the shoes back to me once again as if our conversation had never happened.
Now, both Skechers and the retailer refuse to take responsibility. Skechers says, “Go to the retailer,” while the store says, “Contact Skechers.” I am stuck between two companies that refuse to acknowledge a clear manufacturing defect.
For comparison, I have a similar pair of Lumberjack shoes purchased from In Street, which have been used for two years and washed multiple times without any damage. Meanwhile, my Skechers shoes fell apart in just four months!
I purchased a pair of Skechers shoes on 02/02/2025, and on Monday, 19/05/2025, I noticed a crack on the sole. When I took the shoe off to inspect it more closely, I saw that it was also torn on the inside and the inner sole had started to fall apart. I had only worn these shoes for four months, just...
I bought a pair of Skechers shoes in July 2024, paid a hefty ₺ price expecting long-lasting quality, and didn’t even wear them during the winter months. In total, I used them for just 3-4 months. Despite such minimal wear, the shoes started falling apart, as you can clearly see in the photo I submit...
On December 8, 2024, I purchased a pair of Skechers D’LITES 5.0 sneakers from an official Skechers store. Within just 20 days, both shoes started splitting at the front. I took great care of them, using only the Skechers "Shoe Care U Athletic Cleaner", which I also bought from the store, and cleaned...
Hello Skechers, I purchased a pair of men's walking shoes from the Ataşehir Metropol Skechers branch on March 22, 2024. Since there was no available size, it was sent to my home via delivery. On the fourth wear, I noticed a stitching defect inside the right shoe, causing discomfort to my little toe....
On February 19, 2024, I purchased a pair of Skechers shoes directly from their official online store, not from a third-party seller. Within six months, the inner lining started tearing apart, making the shoes unwearable. I took the shoes to the Kayseri Forum Skechers store for a warranty claim, but...
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