I am using PK XD with the account named “Esinimtatlim,” account number 14747. Up until January 12, I was able to log into my account without any issues and could see all of the pets I had purchased. However, although I can still log into my account now, I have noticed that a significant portion of the pets I purchased multiple times with real money are missing.
I made five separate real-money purchases in the game, and approximately half of the pets I bought with those payments are no longer visible in my account. I do not know whether my account was accessed by someone else or if this is an in-game system error, but losing pets that I spent both time and money on has left me extremely frustrated and distressed.
I am requesting that PK XD authorities conduct a detailed review of my account (username: “Esinimtatlim,” account number 14747) and that all pets and other items I purchased with real money be fully restored to my account. I ask that this issue be resolved as soon as possible and that the security of my account be ensured.
I had several valuable pets in PK XD — specifically 5 rideable Pamps and 5 baby Pamps. But suddenly, the game kicked me out without warning. When I logged back in, all of my pets were gone. I checked everything thoroughly and confirmed that my account was not hacked or stolen. This was not a case of...
On April 30, 2025, I purchased a pet in PK XD for ₺85.99, but the pet never showed up in my account. The payment was successfully withdrawn from my bank, so the transaction went through—but I received nothing in return. There was no confirmation, no pet, no explanation—just my money gone. What make...
I recently bought pets in PK XD, and the charge was successfully reflected on my bill. However, the pets I purchased never appeared in the game. Additionally, I can’t log into my account because the game refuses to accept my email address, even though I’m entering it correctly. I’ve tried multiple t...
On Saturday, September 6, 2025, at around 02:30 AM, I logged into PKXD from my iPad 10. My in-game email address is c*@gmail.com.** When I accessed my account, I discovered that all of my Pets and in-game progress had disappeared. My account was left with 0 legendary pets, 3 rare pets, 4 uncommon p...
In the PK XD game that my daughter plays, her valuable pets were stolen for the second time. Because of this situation, my child is crying uncontrollably, and this incident has truly upset our family. We use the account with the username “A101poşeti,” and another theft occurred on January 2. My dau...
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