My account on the Soyo: Voice Room & Chat Party app was banned without any explanation, and I cannot access the approximately $30 balance remaining in my account. When I try to log into the app, I only see a notification saying that I have been banned, but there is no clear information explaining why. I contacted the support team through the app to ask why my account was banned and to request a refund of the remaining $30 balance, but I have not received any response. I want to learn the reason for the ban and request either a refund of my remaining balance or that my account be reinstated. I ask that my support request be handled promptly with a clear explanation so that my issue can be resolved.
Three accounts that I opened on the Soyo app using the same iPhone device were closed one after another within the last two to three days. When I try to log into any of these accounts, I receive a warning stating, “Your account has been banned and is inaccessible.” I had a total balance of approxima...
For a long time, I have been receiving a warning on the Soyo app stating, “Your account has reached the upper limit,” and because of this message, I am unable to log into my account. Every time I open the app, I see the same warning and cannot use my account in any way. I contacted Soyo customer ser...
My Yoho account, registered with the phone number “0537*83”, was permanently banned about a year ago without any explanation or warning. I never received any notice or clarification before the ban. My account was free, and I used the app on my Android phone. Since then, I’ve repeatedly tried to log ...
While using the Soyo app on my Android device, I was suddenly given a device ban even though I did not violate any rules, and I have been unable to access the app for about three days. When I try to log in, an English warning message appears, but since I do not understand the language, I cannot full...
About ten days ago, while using the chat feature on the Yoho app, my account (username: 87422362) was banned without any explanation or prior notice. Even though I had made in-app purchases and paid for features, I never received any notification or reason for the ban. I also reached out to Yoho’s c...
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