I was contacted outside SOYO with my number shared, how do I stop privacy leaks?

If someone contacted you outside SOYO using your number and you want to stop privacy leaks;

Confirm how the number was exposed;

• Check SOYO profile settings
• Confirm:
– Phone visibility (Public/Private)
– Linked social accounts
• Screenshot privacy settings

Secure your account immediately;

• Change SOYO password
• Enable 2FA (if available)
• Log out of all sessions
• Remove unknown linked accounts

Check connected apps;

• Review third-party logins
• Revoke suspicious app access

Report inside SOYO;

• Report the user who contacted you
• Choose:
– Privacy violation
– Harassment
• Attach screenshots of messages
• Ask support to investigate data access logs

Contact SOYO Support;

• State your phone was shared without consent
• Provide:
– Username
– Date of contact
– Screenshots

• Request:
– Investigation of data leak
– Confirmation of how number was accessed
– Removal of your phone from any public exposure

If resolution stalls, consider filing a complaint on Xolvie for added leverage.