Soyo App Hacked - Coins Purchase Deducted But Not Credited

I am a user of the Soyo dating app on an Android phone and I recently experienced a serious problem with my account and purchases. About an hour ago, it appears that my Soyo account was hacked and since then I have not been able to use the service properly. After this happened, I attempted to buy coins within the Soyo app, but even though the money was successfully deducted from my mobile wallet, the coins were not added to my account. This situation makes me think that my account security has been compromised and my payments are not being reflected correctly. I have not been able to find any clear way to contact Soyo customer support from within the app, so I am writing this complaint to explain the issue and request urgent action. I kindly ask you to restore my Soyo account, secure it against unauthorized access, and ensure that my account works normally again. I also request that you check the failed coin purchases linked to my mobile wallet payments and take the necessary steps regarding these transactions. I expect this situation to be investigated urgently and my account to be made safe and usable again.