If SOYO support ignores you after you reported a scam chat, try every official channel they list so you aren’t relying on a single unanswered message.
Send your detailed report to [email protected] (the support email shown in the app info) and also use the contact form on SOYO’s official site with screenshots of the scam and timestamps.
If the issue persists, post a public complaint on Xolvie explaining your issue clearly; this often draws faster moderation attention than private tickets alone.
Related Complaints
Soyo Put Users at Risk of Scams and Sextortion

On these platforms, people first build trust through friendship and emotional closeness, then move on to asking for gifts, and eventually request phone numbers. After a phone number is shared, inappropriate photos and videos may be sent, which can escalate into serious crimes such as blackmail and e...