SOYO support ignores me after I reported a scam chat, how can I get real help?

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Xolvie
Xolvie Resolution Specialist February 24, 10:36 am

If SOYO support ignores you after you reported a scam chat, try every official channel they list so you aren’t relying on a single unanswered message.

Send your detailed report to [email protected] (the support email shown in the app info) and also use the contact form on SOYO’s official site with screenshots of the scam and timestamps.

If the issue persists, post a public complaint on Xolvie explaining your issue clearly; this often draws faster moderation attention than private tickets alone.

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