4
Resolved

Failure of Skechers Sandals After One Week

July 31, 2023 2:06 PM74
Asya's Thank You Message
My problem is solved. Thank you.

On July 23, just one day before I went on vacation, I bought a pair of Velcro sandals. Within a week, they fell apart. When I bought it, I told the salesperson that my hip hurt and asked if the model had any problems, such as ripping. Now, the company says they can start a 30-day probe. Putting aside the problems I had on vacation, it's a real shame that I spent 1300₺ on a product that only lasted a week. Fall will be here in a month, so it's even more of a shame that it only lasted a week. The sandals I bought at a local market last year for 30 are still in good shape in my closet. Skechers, back up what you sell and put customer service first!

July 31, 2023 1:53 PM

Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Communication Center

Asya
December 29, 2023 4:13 PM

My problem is solved. Thank you.

Comments

Similar Complaints

1

Skechers Shoes I Bought for My Son Fell Apart in Less Than 3 Months

September 26, 2024 3:07 PM68

Skechers produces "poor" quality children's shoes. The shoes I bought for ₺3000 became unwearable in just 3 months. And ...

Skechers Shoes I Bought for My Son Fell Apart in Less Than 3 Months
1

Skechers Unresolved Issues and Poor Customer Support

July 5, 2023 11:48 AM45

In Kayseri, I bought a pair of sports shoes at the Skechers store. I've only worn them three times, on and off, to test ...

1

Skechers Shoes Wore Out in 7 Months and They Refused My Repair Request

October 29, 2024 8:54 PM51

The Skechers shoes I bought back in March have truly let me down. After just seven months, they’ve started falling apart...

Skechers Shoes Wore Out in 7 Months and They Refused My Repair Request
Skechers Shoes Wore Out in 7 Months and They Refused My Repair Request
Skechers Shoes Wore Out in 7 Months and They Refused My Repair Request
Skechers Shoes Wore Out in 7 Months and They Refused My Repair Request
1

Skechers' Poor Customer Service and Product Quality

July 17, 2023 8:31 PM77

I bought a pair of Skechers shoes from Metro Turkey in Antalya, but the front soles on both the right and left sides sli...