On October 10, 2025, I placed an order for a jacket and boots from catterpilartr.com. I paid $90 using my Yapı Kredi credit card. After placing the order, I was given tracking number JZHY18691652441 and informed that the shipment would be handled by Track718.
However, even though nearly one month has passed, the products have not been delivered to me. I tried to contact both the shipping company and the website, but I have received no response at all. The tracking system shows the order as “delivered,” yet I never received any products.
During this process, I have been left without my order and without anyone to contact. I am requesting a full refund and expect the responsible parties to urgently assist in resolving this issue.
The product I ordered from China to Turkey was shipped through an international carrier and tracked via Track718 with tracking number AX1000789317CD. Even though the system shows the shipment as “delivered” on December 14, 2025, the package never reached me. Although the delivery address is Ümraniye...
On October 25, 2025, I placed an order for a wardrobe cabinet on the website Track718. I paid approximately €56 by credit card, and I was given the order number YH251880700951CN. However, even though more than a month has passed, the product has still not been delivered to me. When I tried to conta...
On December 14, 2025, I placed an order worth approximately €2,000 through Track718. The product was supposed to be delivered to Malatya, Turkey. I waited for around 20 days for the delivery, but no shipment ever arrived. When the delivery did not take place, I checked the tracking page on the webs...
On November 28, I placed an order on the website https://www.karenmillenturkiye.com.tr/ . I made the purchase believing it was a company selling in Turkey, and my order was shipped via Track718. My shipment with tracking number AX1000820128CD has been showing the status “in transfer” in the system f...
On December 1, I placed an order for a pair of basketball shoes on the Way of Wade Turkey website. On December 28, I received a message stating that my order had been delivered, but the product was never delivered to me. I tracked the shipment through s****@track718.net**, but I did not physically ...
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