I placed separate orders at Shein at different times, can I return them all together?

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Xolvie
Xolvie Resolution Specialist September 25, 2023 9:41 am

A "return" is the process of returning a purchased item to the seller or retailer, frequently due to issues like being unsatisfied with the product, receiving the wrong item, or a defect. The customer can use this procedure to ask for a refund or replacement for the item they bought.
You have the choice to return several different Shein orders at once. You can process multiple packages' returns simultaneously during the return window if their delivery intervals are less than 15 days. To keep within the return window, it is advised to process the returns separately if the delay between deliveries exceeds 15 days. It's important to understand that separate orders cannot have items returned in the same shipment. Furthermore, all original packaging must be used; however, if necessary, a new box may be chosen.

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