I shopped from SHEIN for the first time and ordered three different dresses (SKU: sz25061038638130823, sz25060972899427327, sz25033124891118890 – Order No: GSO1CD21200QQR0). However, the products I received were completely different from the models I ordered and the ones shown in the images. Due to this issue, I am requesting a full refund without having to return the items. I do not plan to send the products back as I no longer trust the site. Despite contacting SHEIN customer service, no solution was provided. The products are not under warranty. I paid a total of ₺1,218.99, and my order was delivered to my address in Istanbul. Since I was sent incorrect products, I expect my payment to be refunded in full without the need to return them.
On September 16, 2025, I purchased one dress and two pairs of earrings from SHEIN under the order number GSO13528700MBY8. I paid a total of ₺1,639 using my bank debit card, and the payment was successfully confirmed. However, although the app shows my order as “delivered,” I never received the produ...
I ordered a pair of 3XL pants from Shein, and they were delivered today to my address in Istanbul. My order number is GSO139473000J2X. Although the size I ordered was sent, the pants are extremely oversized — completely different from what was described — and they don’t fit me at all. The size discr...
I placed my first order on SHEIN, which included one dress and two pairs of sunglasses. Unfortunately, the experience has been a complete disappointment. The dress I received looks nothing like the one pictured on the website—it’s an entirely different design and quality. On top of that, there’s no ...
On August 17, 2025, I placed orders on the Shein app totaling ₺4764 under the codes gso1wy42r001pm8, paltr0001943422yq, and gso1wy42r00n0yg. My delivery address was entered correctly as Cumhuriyet Mah. Kosova Sok. 1/3 k.3 d.9, C*** İnşaat, Tekirdağ/Kapaklı. Despite this, I never received my products...
I recently purchased three dresses from Shein, with a total listed price of ₺1,200. However, I was charged ₺1,800 in total due to what Shein claimed were high tax deductions, meaning I ended up paying ₺600 more than expected. When I decided to return the items, I was informed that the return shippin...
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