I recently received my order from Shein, and I’m extremely disappointed. Several of the items I received were the wrong size, and some seem to be completely incorrect products — not what I ordered at all. On top of that, none of the items look like they did in the product photos. The fit, material, and overall quality are very different from what was advertised.
I want to return these items, but I haven’t been able to get any proper instructions. I have no idea which shipping company I’m supposed to use for the return, and the customer service has been completely unhelpful. I’ve been trying to resolve this for three days, and I’m getting nowhere. There’s no real support system in place, and it’s unacceptable.
Shein, I need urgent assistance. I want to return these items and get my refund processed as soon as possible. Please provide clear return instructions and take accountability for sending incorrect and misleading products. This shopping experience has been exhausting, and I expected much better from a global brand.
I ordered a pair of 3XL pants from Shein, and they were delivered today to my address in Istanbul. My order number is GSO139473000J2X. Although the size I ordered was sent, the pants are extremely oversized — completely different from what was described — and they don’t fit me at all. The size discr...
I ordered a dress from Shein, but the fit is completely off — the cut is way too loose and oversized, making it impossible to wear. I wanted to return it, but when I click the “Return” button in the app, it keeps redirecting me to irrelevant pages that have nothing to do with returns. Now I’m stuck...
I made a purchase on Shein, but my package has not arrived, and I haven't received a refund either. This situation is completely unacceptable. I have no idea who to contact or how to resolve this issue. I spent my money expecting the products to be delivered on time, but instead, I am left frustrat...
I placed an order with Shein (Order No: GSO1C459B002QR2), expecting delivery within the stated time frame. However, the package never arrived, and when I checked the tracking details, it still showed as undelivered with no further status updates. This delay has caused significant inconvenience, as ...
I placed an order with Shein four months ago, expecting it to arrive within a reasonable time frame. However, despite the long wait, I have neither received my order nor been issued a refund. This situation is increasingly frustrating, as I have already paid for the items and have the receipt as pro...
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