Hello, I placed two orders on Shein, but both were mistakenly sent to the Başakşehir branch, which is far from my home. I tried contacting them but couldn’t reach anyone. Now I see that my packages have been marked for return and shipped back overseas. I’m shocked by this situation. Out of three packages, only one has been delivered to me. Additionally, Shein charges customs fees at the door without any prior notice, something I’ve never encountered with other platforms. How is this even possible? I will never use Shein again. I’ve attached images showing the tracking details of the two undelivered packages. Please provide an explanation, issue my refund, and resolve this problem. Tracking numbers: EV054268CN - EV054269CN.
I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are....
I placed four separate dress orders from Shein (Order Nos: PALTR0003241282YQ, PALTR0003241440YQ, PALTR0003241152YQ, PALTR0003241281YQ) and paid a total of $144. My orders have been stuck in customs since November 7th and none of them have been delivered to me. The delivery address is Mezitli, Mersin...
Between June and July 2025, I placed three separate orders on Shein (Order Numbers: GSH1U246100NP0R, GSH1U2462000F51, and GSO1C346C00MN17). All three were shipped via Kargoist, yet none of them were ever delivered to me. I paid a total of ₺5,140 for these orders, and to date, not a single item has r...
On October 24th, I placed two separate orders on Shein totaling $66. My order numbers are PALTR0003212397YQ and TR0003230118YQ. The tracking information originally stated that my packages would arrive by plane on November 3rd, but nearly two months have passed and I still haven’t received anything. ...
About 1.5 months ago, I placed an order worth ₺2,000 on Shein. My order number is PALTR0001972756YQ, and my delivery address is in Beşiktaş, Istanbul. While the tracking information shows that the package entered the country, the status later changed to “delivery failed” and I never received my item...
Comments