1
Gül is completely dissatisfied with the result

I Face Failed Delivery and No Courier Information for My Shein Order

Gül
August 04, 5:03 am
307

I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are.

I was at home on the scheduled delivery day, yet I never received a call, text, or email from the courier. There was no delivery attempt notice, and no additional updates were shared about the status of my order. I expected my package to arrive two days ago, but it still has not been delivered.

I also tried to contact Shein customer service through their platform but was unable to get a direct response. I urgently request clear tracking information and for my items to be delivered immediately without further delays. This level of communication and service is unacceptable, and I expect Shein to resolve this issue promptly.

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Comments

Helin

Merhaba ben de aynı sorunu yaşıyorum şuan acaba çözümlendi mi sorununuz nasılçözümlediniz?

Gül
Complaint Owner

Hayır hiç bir cevap alamadım

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