Sennheiser Momentum True Wireless 3 Right Earbud Not Working or Charging

Sennheiser Momentum True Wireless 3 Right Earbud Not Working or Charging
Mehmet
Sennheiser

I purchased a pair of Sennheiser Momentum True Wireless 3 earbuds through Amazon on September 13, 2023. After using them for a considerable period, the right earbud has completely stopped working and will no longer charge. Based on my research, the right earbud failing and charging problems appear to be recurring issues affecting many users of this model. I am disappointed to encounter such a problem with a product from a brand that prides itself on quality.

After experiencing this issue, I contacted Amazon Customer Service and was told to get in touch with Sennheiser Customer Service. However, despite trying to contact Sennheiser, I have been unable to reach anyone who could assist me, and my problem remains unresolved. My Amazon order number is 405-7841961-0189945.

I request that Sennheiser address the inconvenience caused by this apparently recurring defect and, if possible, repair the earbuds or replace them with a fully functional, defect-free product.

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