Sennheiser Momentum True 4 Headphones Stopped Working After Warranty

Sennheiser Momentum True 4 Headphones Stopped Working After Warranty
September 23, 2025 7:08 PM275

When I tried to use my Sennheiser Momentum True 4 headphones on September 23, 2025, I noticed that the device wouldn't connect at all and there was no sound. Since the problem began, the headphones have been completely inoperable. I tried resetting the headphones and charging them for a long time to resolve the issue, but I haven't received any results. The product's warranty has expired, and I don't have any receipts or proof of purchase. I don't expect a solution from you, but every Momentum True series product to date has had issues. I've used models 2 and 3, and they all malfunctioned. Since my warranty has expired, there's nothing I can do. Of course, I don't have any documentation, but the sound quality may be the best, but this many errors and malfunctions are not normal. As a company, you can see this if you do your own research. I want to share my dissatisfaction with the fact that this problem is constantly occurring and the headphones have become completely dysfunctional.

September 25, 2025 10:35 AM (1 day after complaint)

Dear Oğuzhan F., First of all, we would like to express our regret regarding the negative experience you have had. The Sennheiser Turkey team will contact you as soon as possible regarding your complaint. Sennheiser Turkey Team

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