Sennheiser Accentum Wireless Ear Pads Start Peeling After 18 Months
The ear pads on my Sennheiser Accentum Wireless headphones, which I have been using for approximately a year and a half, started peeling about three months ago, and the damage has gradually worsened. I have only used the headphones for normal, everyday purposes and have not even used them particularly frequently, so I am disappointed that this has happened.
Since the headphones were given to me as a gift, I do not have a purchase receipt. I tried contacting Sennheiser to resolve the issue, but I was unable to reach an appropriate representative. I have also been unable to find any seller offering original or compatible replacement ear pads or any official replacement parts channel.
I request that Sennheiser assist me in obtaining replacement ear pads for this model and offer a suitable replacement part or alternative solution.
It's been three weeks and I haven't been able to contact the Sennheiser team; no one has responded to my complaint. I still can't find a spare part. My issue hasn't been resolved.
