Sennheiser MTW3 Headphones Replacement Delay
Unfortunately, my Sennheiser MTW3 earbuds stopped working. The repairs were sent on April 5th. They assured us that they would provide us with MTW4 earbuds as replacements. Even though the product is listed as available on the website, I have been waiting for over two months due to delays from Bircom, who claim that the stock is not available. I feel humiliated because my funds are currently inaccessible. I could have purchased 10 earbuds made in China for the same amount and utilized them for an extended period of time. We put our faith in a globally recognized brand, only to be disappointed in the end.
Dear Tuna T, We would like to express our regret regarding the negative experience you have had. The Sennheiser Turkey team will contact you as soon as possible via your phone number regarding your complaint. Sennheiser Turkey Team
Dear Tuna T, Regarding your request, our Sennheiser Turkey team has provided a solution and informed you about the matter on 11.06.2024. You can write to us through the Live Support system. We wish you pleasant days with the legendary Sennheiser sound. Sennheiser Turkey Team
