The Samsung brand 50TU8000 TV, which we bought in January 2020, suddenly turned black on 16.03.2023. I called the Samsung service and after the service checks, it was determined that there was a panel malfunction. He paid 7500 TL for the repair. I paid a service failure detection fee of 250 TL. I did not apply a blow or anything to this TV, so I think the TV has chronic problems. I called customer service 2 times and still no response. I will go to Consumer Rights as soon as possible. I haven't been able to watch TV since March. I've been using Samsung for years, I couldn't find this indifference to you. I want a TV with the same setting as zero as soon as possible.
We purchased a Samsung 50TU8000 model TV in 2021, and before a year had passed, the right side of the screen began to darken. Due to this issue, we created a service request and sent it in for repair, but it was returned without any action being taken. At the time, we didn’t pay much attention and c...
In July 2021, I purchased a Samsung 58TU7000 TV, but last night the screen suddenly went black while watching. The TV now won’t display any image, though sound still works. I contacted technical service, and after inspection, they informed me that the issue is a panel defect. Upon researching online...
My Samsung 58TU7000 television, purchased on 12.08.2021, spontaneously lost its display without any apparent reason and entered a cycle of turning off and on. Researching the issue, I discovered this is a chronic malfunction in these models, with these televisions breaking down in this way within 3-...
On 21.05.2021, I bought a Samsung brand UE50TU8000 model smart television. Less than a year later, the panel malfunctioned on 21.04.2022. The service replaced it under warranty and delivered it on 24.04.2022. On 14.06.2023, the device had a panel malfunction again. The panel was replaced again, but ...
My Samsung UE50TU8000U TV, purchased in 2020, stopped working two days ago. While researching the issue, I found numerous reports from others who experienced the same problem, which appears to be a chronic factory defect. Hundreds of complaints on the Xolvie website confirm similar issues with this ...
Comments