I bought a Reeder phone and was told it would arrive in one week, but it’s been six weeks and still nothing. It was the S71 and S23 models, and there’s no contact person to reach—neither the store nor customer service is responsive, and the brand clearly doesn’t care about its customers. I’ve sent multiple emails and made countless calls, but no one has responded. At this point, I don’t even know if my order still exists in their system. It’s incredibly frustrating to be left in the dark after paying for a product upfront.
On January 18, 2025, I purchased a phone worth ₺4200 from the Reeder website. However, I decided to cancel it the same day, and the order was canceled on January 24, 2025, before it was shipped. Despite this, they still have not refunded my payment since January 24. I call customer service 2 to 3 ti...
I sent my Reeder device in for warranty service two months ago, and I still haven't heard anything back. I’m completely in the dark about whether the device has been lost, stolen, or is still under inspection—there’s been zero communication. I’ve reached out to the service center several times, but ...
I bought 2 Reeder brand phones. They both malfunctioned, were replaced, but the replacements were also faulty. I took the matter to court, and a refund was ordered. However, even though 2 months have passed, I still have not received my refund. When I contact them, they just say, “The legal departme...
On January 20, 2025, I purchased an S23 Pro Max model phone from the Vega Eskişehir Reeder store. I experienced an issue where I could not hear the other party during calls. Since my device was still under warranty, I visited the store on August 6, 2025. I was informed that the same model was not av...
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