I purchased a smart kids’ watch from Reeder with my order number 1482. Since 09.11.2025, the product has been lost in shipping, and it has neither been delivered to me nor has my refund been issued. No invoice for the product was provided to me either. I sent multiple emails and tried to get support through live chat, but no one addressed the issue and I received no response. The lost product is not being resent, and the refund I requested is also not being processed. This entire experience has completely shaken my trust in the company. I no longer want the product and request that the full order amount be refunded to my account as soon as possible.
On January 18, 2025, I purchased a phone worth ₺4200 from the Reeder website. However, I decided to cancel it the same day, and the order was canceled on January 24, 2025, before it was shipped. Despite this, they still have not refunded my payment since January 24. I call customer service 2 to 3 ti...
I sent my Reeder device in for warranty service two months ago, and I still haven't heard anything back. I’m completely in the dark about whether the device has been lost, stolen, or is still under inspection—there’s been zero communication. I’ve reached out to the service center several times, but ...
On July 25, 2025, I placed an order on AliExpress through the Shop1103307936 store for a smartwatch (Order No: 1114631699443877). The total cost was $57.62, which I paid in full at the time of purchase. It has now been over one month, and my order has still not been delivered. The tracking informat...
In November 2024, I purchased the Reeder Kiddo2 Smart Kids Watch from Hepsiburada. However, the watch stopped charging and completely shut down within less than a month. I contacted Reeder's authorized service centers and customer support, but I was constantly dismissed with the excuse of "no stock....
I placed an order on March 1, 2025, on eBay, with Order No: 21-12757-85349, and as of April 2, 2025, I still have not received the item. What’s even more frustrating is that despite repeated attempts to contact eBay customer support, I have not received any helpful response. I’ve sent multiple messa...
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