First, ensure that the 'Absolute Volume' function is enabled on your device. For Realme UI 2.0, 3.0, and 4.0, navigate to Settings > Bluetooth > Advanced or More Settings > Media Volume Sync, and activate this feature.
Next, consider resetting your earbuds to resolve potential connectivity issues. Place both earbuds in the charging case, then press and hold the case's button for 10 seconds to reset them. After resetting, re-establish the Bluetooth connection with your device.
Additionally, check for firmware updates using the Realme Link app, as updates can improve performance and address known issues. Ensure your earbuds are sufficiently charged and follow the app's instructions to complete the update process.
If these steps do not resolve the issue, consider reaching out to Realme's customer support for further assistance. They can provide tailored guidance to help improve your call audio quality.
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
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