I ordered a 256 GB Realme 10 over the phone, expecting it to be a high-quality device. When the package showed up, the phone seemed identical in color and look, but the storage capacity and IMEI number were totally different from what was listed on the invoice. The device I got was just 128 GB and had noticeable scratches on the camera, plus a few other flaws. I promptly sent it back in the original packaging, making sure to clearly outline the problem. So, after having the phone for about 10 to 13 days, they said that the IMEI of the device they returned was not found in their system. It's baffling how they can send me a defective product and then turn around and accuse me of tampering with it. This whole situation left me feeling really uncomfortable and tricked, like I was being accused of something I had no part in. It's absolutely mind-blowing that a company would ship out a faulty device and then just wash their hands of it. I really thought I could trust the site, but now I'm regretting it big time. Just want to give a heads-up to everyone to be super careful, especially when it comes to buying expensive phones.
It's been a week since I purchased the phone, and on the second day, I discovered from the technical service that the device does not have the mini-capsule feature that was advertised. They claimed that Realme misled customers with false advertising. Later on, I came across some consistent mistakes....
I purchased a Realme 12 Lite from Teknosa on December 22, 2024. Two hours after installing my contacts and other apps on the device, my contact list was deleted. Thinking I might have done something wrong, I reinstalled it, but it was deleted again three to four hours later. Despite resetting the de...
Reasons why you shouldn't buy a Realme brand phone or anything else. 1. They know how to sell chronically faulty phones. 2. Zero Customer Satisfaction. 3. They don't have any parts. 4. They constantly say they will get back to you, but you reach out and learn everything yourself. 5. I produce altern...
Oppo Realme not shown any concern for customer satisfaction and failed to stand behind its products. Even though a complaint was made, there has been no response or acknowledgment provided. I have done all the required updates and allowed app installations from unknown sources, but still cannot ins...
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