It's been a week since I purchased the phone, and on the second day, I discovered from the technical service that the device does not have the mini-capsule feature that was advertised. They claimed that Realme misled customers with false advertising. Later on, I came across some consistent mistakes. I was recommended to bring the device to KVK for inspection. I made sure to assert my right to return the faulty product within the specified 15-day period. However, they replied, "We have notified our highest authority and will soon give you the necessary information for the refund." Yesterday, I was notified that my device's repair is finished and ready for pick up. I lodged a formal complaint against Realme with CIMER. Question everything; assert your rights. It's futile to let your finances control you.
Because it was broken, I sent my Realme Gt Master Edition to the Adana KVK technical service to be fixed. It was told to me that the product would be fixed for free and that the needed part was on its way. The part still hasn't arrived 30 days after the device was sent on October 18, 2023. Because o...
I purchased a NOTE50 mobile phone from Vatan Bilgisayar on May 10, 2024. Shortly after I started using it, the other party on calls would sometimes say they couldn't hear my voice. Initially, I thought it was a network issue, but it wasn’t. "Vatan Computer" advised me to take the phone to the KVK se...
Oppo Realme not shown any concern for customer satisfaction and failed to stand behind its products. Even though a complaint was made, there has been no response or acknowledgment provided. I have done all the required updates and allowed app installations from unknown sources, but still cannot ins...
On January 21, 2024, I purchased a Realme 11 Pro+ 5G device from Media Markt Marmara Forum Mall, İstanbul, Turkey for ₺18,050. For the past seven months, the device has been experiencing serious malfunctions. It occasionally resets itself, deletes all data, displays error screens, and restarts autom...
I bought a Realme C55 6/128GB phone from Teknosa Hilltown Mall on 05/01/2024 for ₺7999 (₺6748 on Teknosa's website). To my dismay, when I tried to charge it on 13/01/2024, it wouldn't charge. After visiting the store, a staff member confirmed the charger was faulty. I demanded a refund, but they ins...
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