1

Realme C61 Failed to Meet Expectations and I Regret Choosing It Over C55

September 20, 2024 4:09 PM60

We went to Teknosa to buy the Realme C55 phone, but they told us it was no longer being produced and recommended the newer model, the C61. When we asked about its features, they convinced us by saying it was more durable, water-resistant, and had a better processor. We bought two of them and regret it. Compared to the Realme C55, you can’t watch 1080p Face or Instagram videos on the C61, the phone’s resolution is 720p, and it doesn’t support 4K. It lacks NFC, and the so-called fast charging takes 2 hours. The front camera is 5MP and terrible. Do not buy it; you will regret it. It’s 2024, and they’ve taken us back to a phone with features from 10 years ago. It’s a total disgrace, and not being able to play 1080p videos is just ridiculous!

Barış
September 20, 2024 4:05 PM
Open attachment
Open attachment

olmaklgeler

December 25, 2024 3:42 PM (3 months after complaint)

Dear Customer, Regarding the experience you had, we attempted to reach you through the contact information registered in our system, but unfortunately, we were unsuccessful. You can easily share any information, suggestions, and requests related to our products and services with us. For this, you can: - Visit our Realme Support page, - Send an email, - Call our call center. We are here to assist you! Sincerely, Realme Turkey

Barış
July 29, 2025 2:38 PM

Don't lie, no one has called back by message or phone, it's been 8 months!

Comments

Similar Complaints

1

Realme Fails to Refund Faulty C55 6/128GB Phone

January 30, 2024 3:40 PM154

I bought a Realme C55 6/128GB phone from Teknosa Hilltown Mall on 05/01/2024 for ₺7999 (₺6748 on Teknosa's website). To ...