My Realme 11 Pro randomly restarts during calls, how can I fix it?

On January 21, 2024, I purchased a Realme 11 Pro+ 5G device from Media Markt Marmara Forum Mall, İstanbul, Turkey for ₺18,050. For the past seven months, the device has been experiencing serious malfunctions. It occasionally resets itself, deletes all data, displays error screens, and restarts autom...

I have been experiencing an occasional screen blackout issue with my Realme 12 smartphone. The problem has been ongoing for some time and occurs randomly, without any specific trigger. To resolve the issue, I took the device to technical service under the warranty and insurance plan provided when I...

I have been using my Realme 12 Lite without major issues until the Android 15 update arrived. Since installing the update, the phone has started to shut down randomly, especially while it is charging, but sometimes also at unexpected moments during normal use. On top of this, the device now suffers ...

On April 16, 2024, I purchased a Realme 12 Lite smartphone from Vatan Bilgisayar. Just yesterday, the Android 15 update became available for my device, and since installing it, I’ve been experiencing extremely serious issues. The phone overheats quickly, apps constantly crash, and games — including ...

I have been using my Realme 12 smartphone for about a month, and throughout this period I have faced a persistent and frustrating mobile data connection problem. When I connect to the internet using mobile data only, the connection keeps dropping. The only way to restore it is to restart the phone, ...

About a year ago, I purchased a Realme C53 smartphone. Not long after, the phone shut down unexpectedly and wouldn’t power back on. I sent it to the authorized service center, and it was returned repaired — but without any of my data. All of my photos were deleted, and no effort was made to recover ...

I originally went to MediaMarkt to purchase a different product, but after constant persuasion and aggressive recommendations from the sales staff, I ended up buying the Realme 11 Pro 5G. They insisted it was a top-tier phone and that I’d never regret the decision. Unfortunately, all I feel now is r...

I’ve been using the Realme GT 2 Pro and was very satisfied with its performance—until the latest software update. Ever since installing it, my phone has become noticeably slower. Apps open sluggishly, screen transitions lag, and the overall performance feels like a downgrade. The previous version ra...

I’ve been using the Realme 11 Pro, and while I initially liked the phone, I’ve encountered several issues that have made me question its quality. One recurring problem is with the power button. Sometimes when I press it, the phone doesn't wake up at all. When I press it again, instead of unlocking, ...

I’ve been experiencing serious performance problems with my Realme 9 Pro 5G since the day I bought it. The phone constantly freezes, lags, and operates slowly, even during basic tasks like texting or browsing. On top of that, the battery drains quickly, and when I plug it in, the charging interrupts...

We bought the Realme C53 for my father, and for months now, the phone has been constantly restarting by itself. It randomly shuts down and turns back on, making it completely unreliable. This is not a one-time glitch—it happens repeatedly throughout the day. I looked online to see if there was a sol...

I bought this phone on June 4, 2025, after the salesperson highly praised it, convincing me to get it instead of another model. But I've discovered a severe calling problem with the device. Messages aren't arriving on time, I can't reach the people I'm calling, and people can't reach me! I took it ...

I need a software update for my Realme 10 because some features are missing, like the Wi-Fi calling feature, which is very important to me. I really respect Realme as a company and I consider the phone to be a very good device, but I urgently need a solution for this issue. Please let me know as soo...

This device feels like it's going to catch fire just by opening Instagram. I bought it from Vatan at Marmara Forum, and when I made the purchase, I was explicitly assured that it had no overheating problems. That assurance was the main reason I bought it, and now I feel completely misled. My phone ...

After installing the latest software update on my Realme 11 Pro Plus, my phone has become practically unusable. Every time I open any app—no matter what it is—the screen goes completely black, freezes, and stays stuck for several seconds. It’s like the phone just gives up every time I try to use it....

I own the Realme 11 Pro Plus, and after receiving the 6.0 update—not once but twice within just one day—my phone has started behaving in strange and frustrating ways. I updated both times, assuming the second one was a quick fix or patch, but ever since then, the phone has been full of glitches. No...

I purchased a Realme 12 smartphone from MediaMarkt Mall of Istanbul on December 15, 2024, and ever since, I’ve been experiencing a highly frustrating issue. The phone randomly freezes for 5 to 10 minutes, becoming completely unresponsive. After that, it comes back to life on its own, but this isn't ...

I purchased a Realme 12 Pro from MediaMarkt, and from the very beginning, the device has been a complete letdown. It constantly freezes, the screen goes black, and it becomes completely unresponsive. Most of the time, I can’t even turn it back on without forcing a restart. This is unacceptable for a...

I’m extremely frustrated with my Realme phone due to the nonstop, intrusive ads that keep popping up. These ads show up constantly—even when I’m in the middle of a phone call. It’s gotten to the point where I can’t use my device properly anymore. Every time I try to open an app, a full-screen ad ap...

I’ve been using the Realme C25 for nearly 3.5 years—bought it back in November 2021—and honestly, I’ve regretted it since day one. This phone has done nothing but give me headaches. The gyroscope never worked properly while gaming, and I noticed a dead pixel on the lower-right side of the screen whi...

I have been using my Realme C55 for just one month, and now it has completely stopped working. The phone shuts down by itself, starts vibrating, briefly displays the startup screen, and then turns off again, repeating this cycle endlessly. I tried holding the power and volume down buttons to force ...

Hello, I purchased the Realme C55 from MediaMarkt about a year ago. Unfortunately, starting around the 6-month mark, I began experiencing serious performance issues. The phone frequently freezes and becomes nearly unusable during regular tasks. In addition to freezing, the touchscreen has become un...

I bought the Realme 12 Lite just one month ago, and I’m already dealing with multiple frustrating problems. During calls, the person on the other end sometimes can’t hear me at all. I have to hang up and call again just to make a normal conversation work. This would be unacceptable in any phone—but...

My Realme C55 has started malfunctioning unexpectedly, producing notification sounds without any actual messages or alerts. This issue disrupts my phone usage—videos rewind to the beginning, and my phone calls get abruptly disconnected. Initially, the problem occurred sporadically, but now it happe...

I purchased a Realme C53 phone from Media Markt on 24/01/2024, but it has an ongoing issue where the other party cannot hear me during calls. I took it to KVK service for repair, and they informed me that the issue was resolved. However, when I collected the phone, the problem was still there—no imp...