Hello, I bought a Realme C53 smartphone from Media Markt. We utilised the device for approximately five months. Ever since I purchased it, the volume on my phone has been disappointingly low, even when turned up to the maximum level. It's so quiet, you can barely hear it. In addition, the device encounters issues such as freezing, lagging, and weak signal reception.
I submitted it for service, and they simply performed an update and cleaning. The problem with the volume is still not resolved. I am extremely unhappy. I would like to return the product since it is still under warranty.
Could you please help me with this problem as soon as you can?
Hello, I purchased the Realme C55 from MediaMarkt about a year ago. Unfortunately, starting around the 6-month mark, I began experiencing serious performance issues. The phone frequently freezes and becomes nearly unusable during regular tasks. In addition to freezing, the touchscreen has become un...
I purchased a Realme C53 phone from Media Markt on 24/01/2024, but it has an ongoing issue where the other party cannot hear me during calls. I took it to KVK service for repair, and they informed me that the issue was resolved. However, when I collected the phone, the problem was still there—no imp...
I have been using my Realme C55 for just one month, and now it has completely stopped working. The phone shuts down by itself, starts vibrating, briefly displays the startup screen, and then turns off again, repeating this cycle endlessly. I tried holding the power and volume down buttons to force ...
About a year ago, I purchased a Realme C53 smartphone. Not long after, the phone shut down unexpectedly and wouldn’t power back on. I sent it to the authorized service center, and it was returned repaired — but without any of my data. All of my photos were deleted, and no effort was made to recover ...
My Realme C55 has started malfunctioning unexpectedly, producing notification sounds without any actual messages or alerts. This issue disrupts my phone usage—videos rewind to the beginning, and my phone calls get abruptly disconnected. Initially, the problem occurred sporadically, but now it happe...
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