A month ago, I purchased shoes from the Puma outlet at Ankara Nata Vega. After just two uses, the shoes started peeling and causing excessive sweating. I contacted customer service to have them inspected and requested an exchange. But their responses were absurd! They suggested exchanging with the same product, offering other shoes, or even providing a voucher. How ridiculous! Why would I want the same shoes when I'll face the same issues? I bought them because I liked that particular pair, and I don't like any other options they have. This is unacceptable! Their customer service is absolutely terrible, and the quality of their shoes is disappointing. They don't even know how to properly respond to customers. They refuse to process a return for the sweaty shoes.
I just spent 1200 TL on a pair of Puma shoes at the Marmara Park branch of Athletic Zone. After two weeks of wearing them, I saw small cracks in the shoes. When I told the store about this, they said that it was "user error" that had caused the problem. This explanation didn't help me understand wha...
After barely two wears, a big opening emerged on the side of one of the shoes...that just puzzled me big time when I saw it...Puma is meant to be a well-known and high-quality brand, but here I am, feeling as if I've wasted my money away. This is not the way it should be! It's inexcusable that a pa...
I bought a pair of Puma shoes just 7 days ago, and they’ve already started peeling. I didn’t even use the shoes all summer and only wore them for a very short time afterward. I contacted Puma and submitted an online review request, but it’s been two weeks, and I still haven’t received any results. T...
In February, I purchased a pair of Nike Dunk Low Retro shoes from the Nike store at Ankara Ankamall Mall. Even though I only wore them twice, during the second use the color started to fade and the shoes caused excessive sweating. Experiencing such an issue in such a short time and with minimal use ...
We purchased a pair of Puma walking shoes for our son on January 18, 2024, from the Adana Fast Sports Store. Within just 2-3 months, the shoes began tearing in multiple places, even though they were only used for walking. Since we live in Samsun, we tried to get assistance from local stores, expecti...
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