On November 26 at 11:20 PM, I deposited approximately $2,500 into my Binomo account via a bank transfer from Yapı Kredi Bank. This amount was neither credited to my Binomo account nor refunded back to my bank account, and my money has been missing for 12 days.
The email address registered to my account is u***********@hotmail.com**. During this process, I was asked to provide numerous documents, including the payment receipt, bank transaction records, transaction ID, and even a screen recording. I submitted all requested documents completely and without delay. Despite this, I have been continuously stalled, given no clear explanation, and my transaction has not been finalized.
I have sent at least 50 emails, almost writing every day, but I keep receiving automated responses only, with no concrete solution offered. The fact that such a large amount of money has been missing from both my platform account and my bank account for this long has caused me serious financial distress.
I request that the payment I made be urgently located and either credited in full to my Binomo account or refunded in full to my original bank account, and that I be provided with clear and transparent written information about this process.
On August 4, 2025, at 00:19, I deposited ₺1700 into my Binomo account using my credit card and selected the IBAN transfer option. Despite the payment being processed from my end, the money has not appeared in my Binomo account at all. I did not receive any confirmation message, transaction receipt, ...
On 09.08.2025, I made a deposit of ₺18,600 into my Binomo account using the mobile app with the email address k*************@gmail.com. In recent days, I have also made several other deposits and placed many trades. However, I have not been able to generate any profits from my investments. What is e...
This morning, I deposited ₺1000 into my Binomo account using my bank card. The transaction was approved by my bank, and the money was successfully withdrawn from my card. However, despite the payment going through, my Binomo account balance has not increased, and the funds are still missing. This is...
I attempted to make three deposits into my Binomo account using my Garanti Bank personal card. Each transaction was rejected by the system, yet the money was still withdrawn from my account: ₺340, ₺340, and ₺350, totaling ₺1,030. It has now been 20 days, and no refund has been made. Despite contact...
I made a transaction on Binomo, but it was rejected, and I’m still waiting for a refund. I immediately provided a receipt as proof, but despite sending it hours ago, there’s been no action taken and no meaningful response from support. This is unacceptable. I followed all the proper steps and submi...