In February, I purchased a pair of Nike Dunk Low Retro shoes from the Nike store at Ankara Ankamall Mall. Even though I only wore them twice, during the second use the color started to fade and the shoes caused excessive sweating. Experiencing such an issue in such a short time and with minimal use has been a serious disappointment regarding the product’s quality.
When I applied to the store to return the product, my refund request was rejected.
I demand that a product with defects appearing this quickly be supported by the brand and that an exchange be carried out without question. For the sake of customer satisfaction, I expect the store to be more responsive in this matter and for my grievance to be resolved urgently.
During the 2024 winter production, many products were purchased from Nike from the Ankara Ankamall, but one product turned out to be defective. I took it to the store, but they refused to accept it even though I had never used it. I noticed the issue before wearing it and found a sewing error, yet t...
On May 4, I purchased the Nike Tech apparel from the Samsun Piazza Nike store for ₺5500. I’ve worn it only a few times, and despite extremely light use and careful handling, the product has already started to show visible color fading — especially in areas prone to sweat, like under the arms and bac...
On August 26, I purchased a pair of Nike Dunk Low shoes for 3,499 TL from the Nike store at Viaport Marina. I bought them for daily use and paid with a credit card. However, after wearing the shoes just a few times, serious creases appeared on the upper part, making them look as if they could tear a...
I purchased a pair of Nike shorts from Barçın Spor, expecting long-term quality from a globally trusted brand. For the past two months, I’ve worn them only once a week and washed them on a short 30°C cycle, exactly as recommended for delicate apparel. Despite this careful use and proper washing rou...
On 10th June 2024, we purchased a new season pair of black shorts from Nike Store at Zorlu Center Shopping Mall. Although the shorts were worn a maximum of 5 times in two months throughout the summer and washed in accordance with the washing instructions, the color faded. The black color started to ...
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