pull and bear sold me a product that was not in stock ! 4 days ago i've bought a pair of pants and after 2 days i contacted with customers' service they told me they packed my product and it's been waiting for the carrier to delivering my adress. Later i asked again , they told me it's waiting for the carrier again. today i got a mail that telling me my order has been cancelled because it's out of stock!? what does it mean? it's been packed for delivering , then out of stock ? customer service lied to me first, now they are basically telling me "we are so sorry" i won't accept your apology. explain what's going on here. or send me another pair of pants!
I placed an order with Pull and Bear on January 6th (Order No. 20065485210), only to have it canceled 12 days later due to being out of stock - despite the fact that I could see it still in stock when I placed the order, both online and in store. Are stocks not checked before orders are processed? I...
There is no way to justify Pull and Bear's actions, as they have held onto my refund for 14 days without any valid reason, and have not provided any updates on the matter, they are ghosting me for days, maybe thinking it's simple and unimportant for them. How could they assume that as I am wondering...
I placed an order during the Pull & Bear sale and was expecting two separate deliveries. One shipment arrived, but the other package never reached me. However, the missing items were incorrectly marked as delivered. I contacted customer service, but they offered no solution. It has been a month, an...
I placed an order for three products with Pull and Bear in Turkey, and they canceled it without informing me. The most aggravating aspect is that they did not bother to notify me before canceling my order. They claim to be able to refund my order, but I don't want a refund; I want my products. I had...
Two months ago, I ordered two pairs of sweatpants from Pull&Bear, and for an entire month, the status remained "preparing in the warehouse." I attempted to call customer service but couldn’t reach anyone. After a month of waiting, the order was canceled and refunded without any explanation. Hoping ...
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