I signed up for Prezi’s “15-day free trial” under the Expert Presenters plan, expecting what every reasonable person does from a free trial — that no charge would be applied until the trial period ended and only if I chose to continue. Like most platforms, it asked for my credit card details upfront. I didn’t think much of it, assuming the charge would only occur after 15 days if I approved it.
To my shock, ₺23 (approximately $23) was taken from my card immediately — no warning, no confirmation, no opt-in after the trial. This goes completely against the definition of a free trial. It feels deceptive and like a deliberate trick to charge users without giving them a fair chance to try the service first.
Prezi, this is unacceptable. I’m asking for a full refund of the ₺23 you withdrew without permission. Please review and fix your subscription flow — your platform should clearly state if the charge is immediate. Respect your users’ trust, or you’ll continue to lose it.
I signed up for a free 7-day trial on Prezi's website, specifically under the "Start your 7-day free trial" section for the “Expert Presenters” option. I clicked the “Start Free Trial” button thinking it was, as clearly stated, a trial — meaning no charge unless I decided to continue after the 7 day...
I recently visited Prezi’s website and clicked on the “Start your 7-day free trial” button under the "Expert Presenters" plan. It clearly stated this was a free trial — which normally means you try the product for 7 days without being charged unless you explicitly choose to continue. However, immedi...
I signed up for Prezi’s “14-day free trial” under the Expert Presenters option, expecting that no payment would be taken until the trial ended. However, my credit card was charged immediately—without any confirmation or approval from me! If this is a free trial, then why am I being billed upfront? A...
I signed up for the Prezi 7-day free trial to test the service. Before the trial period expired, I canceled my subscription to avoid being charged. However, I was shocked to see that 982.98₺ was still withdrawn from my credit card. This is completely unacceptable, as I followed the rules and cancel...
I signed up for a Prezi free trial, and despite explicitly promising to remind me two days before charging, Prezi took my money without giving me any prior notice! The free trial wasn't even over yet, and they still charged my card ₺ without any warning. I deleted my account immediately, but Prezi s...
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