Prezi Charged My Credit Card Immediately Despite 14-Day Free Trial Offer

Merve
Merve
Prezi
January 12, 2024 8:21 PM30

I signed up for Prezi’s “14-day free trial” under the Expert Presenters option, expecting that no payment would be taken until the trial ended. However, my credit card was charged immediately—without any confirmation or approval from me! If this is a free trial, then why am I being billed upfront? Any charge should only occur after the trial ends, and only with my consent to continue using the service. This feels misleading and completely unfair. I demand an immediate refund of the ₺404 that was wrongfully taken from my account. Prezi needs to honor their free trial policy and not trick users into unexpected charges.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Prezi Charged My Card Without Consent After Free Trial

Su Meyye
Su Meyye
Prezi
November 2, 2024 1:59 AM85

I signed up for Prezi’s 7-day free trial through the "Start Your Free Trial" button on their website. Since it was adver...

Prezi Charged $43 Without Notice After Free Trial – I Want a Refund

Merve
Merve
Prezi
May 16, 2024 1:01 AM69

I signed up for a Prezi free trial and entered my card details as required. The website stated that I would receive an e...

Prezi Charged $43 Without Notice After Free Trial – I Want a Refund

Prezi Charged 982.98₺ Despite Canceling 7-Day Free Trial

Emine
Emine
Prezi
June 25, 2025 7:20 AM70

I signed up for the Prezi 7-day free trial to test the service. Before the trial period expired, I canceled my subscript...