I recently visited Prezi’s website and clicked on the “Start your 7-day free trial” button under the "Expert Presenters" plan. It clearly stated this was a free trial — which normally means you try the product for 7 days without being charged unless you explicitly choose to continue. However, immediately after clicking, I was shocked to find that ₺42 (around $42) was charged to my credit card without any warning or confirmation.
There was no prompt asking for my approval to begin a paid plan, no clarity that the charge would happen upfront, and certainly no respect for what a free trial is supposed to mean. This is misleading and unfair to customers. If you’re advertising a free trial, you should never charge users without getting their consent after the trial ends.
I demand an immediate refund of the ₺42 that was wrongfully taken and ask that Prezi update its interface to clearly warn users about any immediate charges. This kind of shady billing practice is unacceptable and deeply disappointing from a platform that claims to support professionals.
I signed up for a free 7-day trial on Prezi's website, specifically under the "Start your 7-day free trial" section for the “Expert Presenters” option. I clicked the “Start Free Trial” button thinking it was, as clearly stated, a trial — meaning no charge unless I decided to continue after the 7 day...
I signed up for Prezi’s “15-day free trial” under the Expert Presenters plan, expecting what every reasonable person does from a free trial — that no charge would be applied until the trial period ended and only if I chose to continue. Like most platforms, it asked for my credit card details upfront...
I signed up for Prezi’s “14-day free trial” under the Expert Presenters option, expecting that no payment would be taken until the trial ended. However, my credit card was charged immediately—without any confirmation or approval from me! If this is a free trial, then why am I being billed upfront? A...
I signed up for Prezi’s 7-day free trial through the "Start Your Free Trial" button on their website. Since it was advertised as free, I expected that at the end of the trial, I would be asked for confirmation before any charges were made. However, without any prior notification or approval, Prezi ...
I signed up for the Prezi 7-day free trial to test the service. Before the trial period expired, I canceled my subscription to avoid being charged. However, I was shocked to see that 982.98₺ was still withdrawn from my credit card. This is completely unacceptable, as I followed the rules and cancel...
Comments