Despite the fact that my active card is registered on my account, I am unable to deposit money into my PS Wallet on my PlayStation 5. I was able to deposit 200, 100, 30, and 20 TL one after the other yesterday, but I still need to deposit a little more because the content I want to purchase costs 460 TL. Now I can't deposit any more money, and the funds in my account are insufficient to purchase the game I want. " I am unable to contact customer service, and I have never seen such a ridiculous support section in my life. "I'm requesting either a refund or a resolution to the problem of not being able to add money to my wallet."
Dear PlayStation Turkey Support Team, I am reaching out to address a persistent issue I have been encountering while attempting to purchase a PlayStation Plus membership. When trying to purchase the membership through my console (PS5), and using different cards in the process, I consistently receive...
My PlayStation Plus account was charged 2440 TL on February 28, 2023, for three games that my young child bought by accident. The refunds for two of the games have been approved and sent, but the refund for the other game, which is worth 1440 TL, hasn't been made in 2.5 months. When I called Sony Pl...
The PlayStation Support team has not reopened my suspended account for the past 4 months. They are asking for a fee of ₺193, which I’m willing to pay, but every time I request an IBAN or account number to make the payment, I only receive an automated email. Hundreds of users, including myself, are s...
I just found out that PlayStation Network London GB took 460 TL from my account without my permission or knowledge. I was shocked to find out this. I've been trying my best to get a refund for this unfair fee, but I haven't been able to reach PlayStation's support line. I haven't been able to find a...
I use a PS5 and have a Plus Deluxe membership. I renewed my membership on November 23. Previously, a close relative's card was registered on my account, but they had to close the card due to a suspicious transaction. Because of this, my account was suspended. Customer service claims I purchased two ...
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