On my Pegasus Airlines flight, not even one free bottle of water was served, everything was for a fee, what other low-cost airlines with a wider range of freebies can be suggested?

On October 27, 2025, we experienced a serious inconvenience on Pegasus flight PC1046 from Hamburg to Istanbul (PNR: 15PXAL, seats: 22E, 22D, 22F). Due to adverse weather conditions, we were on board for a total of nine hours. During this time, passengers were not provided with any water or food. The...

Between October 2 and 7, 2025, I experienced a major inconvenience on Pegasus Airlines flight PC from Hamburg to Istanbul. The flight was scheduled to depart at 3:20 PM, but due to bad weather in Istanbul, passengers were kept waiting inside the plane in Hamburg for about two hours. After takeoff, w...

I would like to file a complaint regarding the inconvenience, distress, and complete lack of effort from Pegasus Airlines to resolve or compensate for the issues experienced during the London Stansted – Izmir Adnan Menderes flight on Sunday, June 29, 2025. Our flight departed from London as schedule...

On April 24, 2025, I flew from Sabiha Gökçen to Tbilisi on the 13:45 Pegasus Airlines flight. When booking my ticket, I paid extra for both checked baggage and an in-flight meal. However, to my frustration, the meal I paid for was never served during the flight. I asked the cabin crew about it, and...

My latest Pegasus Airlines journey really irritates me. Originally set at 17:05, my flight was held off until 18:32. Three hours early, I got at the airport, and with the delay I wasted five hours overall. Later on, the jet failed to land—a safety precaution I can appreciate. Still, the cabin crew ...

Because of Pegasus Airlines' lack of accountability and inadequate service, I am quite annoyed with them. Originally set at 17:05, my flight was one hour late. Not enough, the jet kept circling in the air for another two to three hours after we declared we were ready to land. We were not given food...

On 19.07.2024, I bought tickets with 3 friends from Ankara to Almaty, Kazakhstan. The plane took off two hours late. On 31.07.2024, we bought Almaty-Istanbul flight tickets for 3 people. Again, the same issue, the plane took off 2 hours late from Almaty. Since our tickets had a connection in Ankara,...

My Antalya (AYT) to Ankara (ESB) flight on July 10, 2024, experienced three delays on July 14, 2024. The flight, originally scheduled for 22:55, was postponed to 23:35, then to 00:10, and finally to 00:40. During this time, Pegasus provided only cold beverages in the freezing airport, with no hot dr...

Pegasus delayed our 8:50 AM flight by 2 hours. You have no right to ruin a day of our short vacation! I will never choose Pegasus again. To the Pegasus officials, stop doing this! It was a bad airline in previous years, but now it's not even just bad in my opinion. I will never choose Pegasus.

On July 15, 2024, for Pegasus flight PC 924 from Brussels to Istanbul Sabiha Gökçen at 5:30 PM, my son, spouse, and I arrived at the airport about four hours early. We received a message stating the flight was delayed by 90 minutes and that a meal would be offered. Later, they started distributing m...

On 06/07/2024, my flight PC 2794 from Sabiha Gökçen to Samsun Çarşamba Airport, scheduled for 20:50, was severely disrupted due to adverse weather conditions. The flight was diverted to Trabzon, then returned to Sabiha Gökçen, and finally transferred passengers to another plane, which eventually arr...

Pegasus Hand Luggage Policy Complaint. What is a handbag? Say there is no baggage, so we know. You label it as hand luggage for someone traveling abroad, and we mistakenly think it's carry-on baggage. We are shocked when we can't get the ticket and during the check-in process. What is 3 kilograms, a...

On April 19, 2024, Saturday at 00:50 (Sabiha Gökçen - Sharjah), we had a flight with Pegasus. Arriving at the airport three hours early, we went through all procedures and passport control, only to find out our flight was canceled via a non-functional link message. The flight was rescheduled for 6 h...

I had the unfortunate experience of flying with Pegasus Airlines from London to Istanbul for the first time, and it was truly disappointing. Not another time! Unsatisfactory service! All they care about is making money, regardless of anything else. They went ahead and added an extra charge for my co...

On March 18, 2024, the flight that was supposed to depart from Diyarbakır Airport at 10:35 AM was redirected to Malatya Diyarbakır Airport. They didn't bother giving us any explanations, and we were left feeling hungry and thirsty for hours, completely abandoned without any help. Pegasus, as usual, ...

I booked the Sabiha Gökçen to Erzincan flight, scheduled for 8:35-10:25, with PNR TP5EVB. Upon reaching the Erzincan skies, the pilot announced that due to poor visibility, our flight would divert to Erzurum. After landing in Erzurum, we endured over an hour of waiting inside the plane, receiving on...

They broke my suitcase into pieces on my Antalya-Istanbul flight with number S79Y1K prn. A report was made and they said they would pay. They asked me when I bought the suitcase... I bought it 8 months ago... They said they would deduct the usage fee from the price on the internet 8 months ago and m...

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On December 7, 2023, at 12:40 in Amsterdam, it was announced that my flight would depart with a 50-minute delay. However, after boarding the shuttle to reach the plane, we circled the runway, only to be returned to the starting point, being informed that the flight would be delayed for an additional...

I made a mistake by flying with Pegasus Airlines on November 11, 2023, PC996 at 15:50 from Frankfurt to Sabiha Gökçen. We managed to land at Sabiha Gökçen Airport on November 12, 2023, at 05:00 a.m. We weren't even provided with water on the plane, and the employees showed no interest. Ground servic...

During my Paris to Istanbul flight with Pegasus Airlines, we experienced an infuriating 3.5-hour delay. According to passenger rights, they promised: "breakfast or a meal depending on the time of day." However, our flight, scheduled for 17:25, didn't take off until 21:00. Pegasus's idea of an in-fli...

Pegasus pc2408 Istanbul Gaziantep at 20.00, the flight was showing a delay of 30 minutes, they took us to the plane and we still could not take off at 22.05. We have been waiting in line on the plane since 20.30. Not surprisingly, Pegasus has made a living as a watch. If you can't get up, why are yo...

I travel a lot bec of my job, used a different kinds of airlines, if you are traveling with your family do not trust Pegasus, or if your flight is longer then 1 hour prefer thy or else, because pgs chairs are locked to move back and they do not offer meals as freely when you calculate meals luggage ...

On 30.06.2023, 2 Thy flights and 1 sunexpres flight took off from Samsun Çarşamba airport on the same evening without any problem, but the Sabiha gökçen flight numbered PC2795 was delayed for 45 minutes.  Urgently, the Department of Civil Aviation should urgently change the legislation so that citiz...

my flight at 7:10 pm got pushed back to 8:50 pm, this delay is such a hassle for my trip from Sabiha Gokcen to Trabzon. I've got a connecting trip to catch and might even miss the last bus. Even though I told the airline people about my problem right away, they didn't help me out at all. It sucks to...

I booked the PC2086 flight leaving at 10:35. Man, we had to wait for like 45 minutes while the plane was already up in the air. Why keep us stuck on the plane with no air if there's a delay? I gotta travel with you a lot 'cause Sabiha Gökcen Airport is the only choice. Otherwise, I wouldn't pick you...