They broke my suitcase into pieces on my Antalya-Istanbul flight with number S79Y1K prn. A report was made and they said they would pay. They asked me when I bought the suitcase... I bought it 8 months ago... They said they would deduct the usage fee from the price on the internet 8 months ago and make the payment that way. :d Excuse me, can I buy a suitcase with the money you paid? Also, I am not selling a second-hand suitcase. On what basis is this calculation made? I will not be lazy and file a lawsuit for the suitcase. Also... The flight was terrible, I literally downloaded my hat because of fear! More than 15 kg baggage allowance is charged extra... Everything, including water, is paid. This shows the poor quality... I bought it because I couldn't find another flight for my sudden trip. I won't make such a mistake again! A complete fiasco and disgrace...
On August 23, 2025, during Pegasus flights PC601 and connecting flight PC4050, my suitcase was severely damaged at Kayseri Airport. The handle and wheels were broken, a part of it came off completely along with the grip area, and the suitcase became unusable. A report was filed at the airport, and I...
I traveled to Antalya with Pegasus Airlines, and unfortunately, they damaged the wheel of my suitcase. I have submitted a report (10934808) along with all the required documents and the invoice. Now, I'm supposed to take my Benetton suitcase, which is currently valued at around ₺4000, to a shoe repa...
My luggage was damaged on a Pegasus flight from Adana to Istanbul on July 13, 2023. The Pegasus office contacted me directly and informed me that a truck had run over my bag. Inside, I had my clothes, personal belongings, and, most importantly, my phone in a shattered box. They gave me a new suitcas...
Pegasus Brussels-Charleroi Istanbul - Sabiha Gokcen PC-804 03/03/2024 14:45 My suitcase broke during the flight. You can see the images attached. And this isn't the first time this has happened. Although they had previously delivered a similar one when they broke my suitcase, they stated that due to...
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