LiveCareer Charged My Card Without Starting a Subscription

1

I paid through LiveCareer solely to create and download a resume as a one-time purchase. After completing this transaction, I did not sign up for any subscription or authorize any additional services. Despite this, I discovered that **$20** had been charged to my card without my knowledge or consent on October 14, 2026, at 11:45 AM. I also obtained the transaction receipt and screenshots documenting this unauthorized charge from my bank.

I do not accept this charge, especially since I never started a subscription, never authorized recurring payments, and was never notified that such a payment would be taken. I demand that LiveCareer explain this unauthorized transaction, immediately issue a full refund of the $20 charged to my card on October 14, 2026, cancel any subscription that may have been opened in my name, and permanently delete my card details from its systems.

I request that this issue be resolved urgently and that the necessary checks be carried out to prevent similar unauthorized charges from happening again.

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