Because of Pegasus Airlines' lack of accountability and inadequate service, I am quite annoyed with them. Originally set at 17:05, my flight was one hour late. Not enough, the jet kept circling in the air for another two to three hours after we declared we were ready to land.
We were not given food or even a single glass of water over this whole period. When they did land, there was still no food given, thereby leaving travellers hungry and worn out. This delay also required me to spend extra 7.5 hours from Adana to Şanlıurfa.
Pegasus Airlines; I demand responsibility! You left people without explanation stranded, thirsty, and hungry. This degree of carelessness is unacceptable; right now, address this!
My latest Pegasus Airlines journey really irritates me. Originally set at 17:05, my flight was held off until 18:32. Three hours early, I got at the airport, and with the delay I wasted five hours overall. Later on, the jet failed to land—a safety precaution I can appreciate. Still, the cabin crew ...
My Pegasus Airlines flight from Kayseri to Sabiha Gökçen was delayed by 1 hour and 45 minutes, just 20 minutes before takeoff, with no prior notice. I approached airport personnel and explained the gravity of my situation, as well as how they could help me. "You'll get to Istanbul when your plane ar...
Pegasus once again did not fail to disappoint with its disruptions and lack of care. Whenever we face issues with other airlines, they truly show us that they value us and always respond, but I am fed up with Pegasus’s indifference. The most recent incident was the last straw. Our flight from Mardin...
My Pegasus flight from Adana to Istanbul was scheduled for 5:30 AM, and the problems started right at check-in. They have “great” systems like online boarding passes and baggage drop, but no one uses them—and not a single staff member bothers to say, “You can do it over here.” With some simple guida...
Between October 2 and 7, 2025, I experienced a major inconvenience on Pegasus Airlines flight PC from Hamburg to Istanbul. The flight was scheduled to depart at 3:20 PM, but due to bad weather in Istanbul, passengers were kept waiting inside the plane in Hamburg for about two hours. After takeoff, w...
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