LiveCareer Unauthorized Credit Card Charge After a One-Time Resume Purchase

On September 1, 2026, I made a payment through LiveCareer solely to create and download a resume as a one-time purchase. I did not sign up for a subscription, authorize recurring payments, or purchase any additional services. Despite this, I noticed in my bank statement that on October 13, 2026, a charge of $19.90 was made to my QNB Finansbank card ending in 6453 without my knowledge or consent.

I obtained the transaction receipt and screenshots documenting this unauthorized charge from my bank and kept them as evidence. When I tried to contact LiveCareer's live support team, I encountered a system error and was unable to reach anyone or report the issue directly to the company. I do not accept being charged when I never activated a subscription, authorized recurring payments, or received any information about such charges.

I demand that LiveCareer provide a written explanation for this unauthorized transaction, immediately issue a full refund of the $19.90 charged to my card on October 13, 2026, cancel any subscriptions that may have been opened in my name, and permanently delete my card details from its systems. I expect this issue to be resolved urgently and the necessary security measures to be implemented to prevent similar unauthorized charges from happening again.