On December 7, 2023, at 12:40 in Amsterdam, it was announced that my flight would depart with a 50-minute delay. However, after boarding the shuttle to reach the plane, we circled the runway, only to be returned to the starting point, being informed that the flight would be delayed for an additional 5 hours due to fog. Is the weather checked right before boarding? Spending the entire day at the airport is frustrating, and it's disheartening that, on top of our flight delay, another airline (X) managed to fly to Amsterdam. An apology was offered in the form of a meal for this unpleasant situation. How can a meal compensate for the six hours I've lost? Pegasus can't fly due to fog, but airline X can. Beyond the wasted time, I'm also disappointed that, even upon reaching my destination, I won't be able to see the places I planned due to Pegasus. Not to mention the museum tickets I purchased a month ago – money down the drain.
On each of my last five trips with Pegasus Airlines, my flight has been late, and it's never been because of bad weather. We had to wait inside a plane with broken air conditioning for an hour at a time. Due to technical issues, today's flight from Vienna to Istanbul was two hours late. Are the engi...
Between October 2 and 7, 2025, I experienced a major inconvenience on Pegasus Airlines flight PC from Hamburg to Istanbul. The flight was scheduled to depart at 3:20 PM, but due to bad weather in Istanbul, passengers were kept waiting inside the plane in Hamburg for about two hours. After takeoff, w...
On 01.08.2024 at 07:55, I purchased my ticket and later changed it to 01.08.2024 at 10:10. Due to my work being delayed, I wanted to postpone my flight by 2-3 hours. I was charged for the initial ticket, and an additional ticket fee was taken for the time change. Moreover, no refund was made to my a...
On November 7, 2024, I arrived at the airport 40 minutes before my Pegasus Airlines flight (PNR code: XNGJ2P) scheduled at 23:05. I was denied boarding because I hadn’t completed my check-in. Due to traffic, I made it to the airport only 40 minutes prior to departure, and I wasn’t aware of how to ch...
On June 16, 2024, at 06:35 AM, we had a flight for 2 from Istanbul Sabiha Gökçen to Balıkesir Edremit with Pegasus Airlines. We arrived at the airport at 5 AM, completed the check-in process when we bought our tickets, and handled other procedures using automated machines, including dropping off our...
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