On July 15, 2024, for Pegasus flight PC 924 from Brussels to Istanbul Sabiha Gökçen at 5:30 PM, my son, spouse, and I arrived at the airport about four hours early. We received a message stating the flight was delayed by 90 minutes and that a meal would be offered. Later, they started distributing meal vouchers worth 7 euros. While waiting in line, we were told, along with the last 4-5 people like us, that there were no more vouchers. We waited, hoping they would bring more, but they said they ran out. I am currently on the plane, and it's 8:15 PM, and the flight still hasn't taken off. It's now 2 hours and 45 minutes delayed, and we still haven't departed. We feel very inconvenienced by this situation, and the way Pegasus handled the voucher distribution was truly disappointing.
On July 26, 2024, my Pegasus Airlines flight PC1764 from Dublin to Ankara was delayed by 4 hours. Apart from a €7 meal voucher provided at the airport to cover our food needs during the delay, no compensation has been paid to us yet. Pegasus Airlines surely knows that only coffee can be purchased wi...
On October 2, 2023, there were four delays announced for the Pegasus flight (PC2218) from Sabiha Gökçen to Izmir, scheduled for 7:05 p.m. It was quite inconvenient, and we ended up departing late. Given the delay, we requested compensation for the taxi fare. They instructed us to obtain an invoice, ...
On April 13, 2024, my wife and I arrived at Sabiha Gökçen Airport one hour before our 07:45 flight to Adana. There was no guidance staff available. We queued up to find Pegasus' counter to check in our luggage; it was so crowded that we could only see the empty counters as we got closer. The only st...
On June 16, 2024, at 06:35 AM, we had a flight for 2 from Istanbul Sabiha Gökçen to Balıkesir Edremit with Pegasus Airlines. We arrived at the airport at 5 AM, completed the check-in process when we bought our tickets, and handled other procedures using automated machines, including dropping off our...
On 26.08.2023, I bought a ticket for Pegasus flight PC2281 departing at 8.10 a.m. While I was checking in at the airport, I heard that it was delayed for 2 hours. Then it was 10.30, 10.50 and 11.10 a.m. They told us that they would offer us a Coke even though they knew that we did not have breakfast...
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