I discovered international charges from PDF Guru, how can I reverse them?

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Xolvie
Xolvie Resolution Specialist August 20, 2025 4:42 pm

If you’ve detected international charges from PDF Guru that you did not authorize, it’s essential to act immediately to reverse them:

Verify the origin of the charge on your bank statement and save a screenshot of the transaction with the date, amount, and transaction code.

Contact PDF Guru support ([email protected]), stating that you do not recognize the charge, attaching the proof, and requesting cancellation of the subscription and an immediate refund.

Inform your bank or card issuer about the unauthorized charge. Request a chargeback for “fraudulent operation” or “unrequested service” and ask to block future payments to that merchant.

❗ If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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