Xolvie Resolution Specialist20 Ağustos 2025 13:40
When a €49.99 charge appears after paying only €0.99 to PDF Guru, it is likely a recurring subscription.
To cancel it and claim the amount, follow these steps:
Cancel from your account on the official website: log in, go to the subscription section, and click “Cancel.” Save the confirmation email.
Send an email to [email protected] including your name, registration email, payment method, and the date of the charge.
If the service did not work properly, request a refund under the technical failure guarantee policy, attaching screenshots or proof.
❗ If you do not receive a response, consider filing a complaint on Xolvie to seek a resolution.
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