Just yesterday, I logged into my Papara account without any issues. However, when I tried to access it again later, I received a warning that my account was "under review." I immediately called customer service, only to be told that my account had been permanently closed. When I asked for a reason, they couldn’t provide one and told me to send an email to support.
I sent the email and checked all of my inboxes thoroughly—there was no notification from Papara or any other institution explaining why my account might have been flagged or shut down. Now my account is locked, and I’m left in the dark.
Out of caution, I also contacted all my other banks and updated my security details. But I still haven’t received any explanation from Papara about what triggered this closure.
If there was any suspicious activity or unauthorized use on my account, I have a right to know. I need the specific details immediately so I can take action, file a complaint, or clear up any misunderstanding. Papara, I expect a full response and immediate clarification—especially if my account was compromised or closed without my consent. I deserve transparency and access to my own funds.
I’m writing to express my frustration and demand a resolution from Papara. Without any prior warning or detailed explanation, Papara permanently closed my account even though I had a balance inside. This is completely unacceptable. I was using the platform actively and responsibly, and I had funds ...
My Papara account (account number: 154536***) was permanently closed this morning without any notice or explanation, and approximately ₺180,000 in my balance was confiscated. I did not receive any warning, notification, or explanation regarding the closure of my account; it was only stated that it w...
I’m currently unable to withdraw money from my Papara account or transfer it to another account, and it’s been an ongoing issue that I can’t seem to resolve. I’ve called customer service multiple times and had to explain the same situation over and over again to different representatives, but no one...
On September 16, my account on the Papara app was permanently closed without any prior notice. Although there were no illegal or faulty transactions on my account, this action was taken on the grounds that my financial transactions were deemed problematic. When I called customer service, I was treat...
Papara has restricted my account without any clear reason, and despite my numerous attempts to contact them, I still haven’t received a specific explanation. Since October 11, 2024, I’ve been sending emails and only getting back generic responses that fail to address my issue or provide any resoluti...
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