OkCupid blocked my account after I upgraded to premium, how can I get my account reinstated?

I have been unable to log in to my OkCupid account through the Android app for about a week. Every time I try to sign in, I receive an “Unable to log in” error message and cannot access my account. I have already tried resetting my password, but even after creating a new password, the issue continue...

Today, I purchased a Premium membership on the OkCupid app. About an hour after completing the purchase, I began receiving a recurring error message that says “general verification error.” Because of this, I am completely unable to log into the app. Each time I try, I only see a “try again” button, ...

I am a Premium subscriber on OkCupid, yet I constantly receive a "general verification error" every time I try to use the app or website. It’s beyond frustrating, especially considering I’m paying for a premium service. I use the account associated with ta**********@gmail.com**, and despite multiple...

I keep getting a "general verification error" on the app, and it's completely blocking me. I'm a Premium member, and I'm paying good money for this service, but I can't even send messages! I've been encountering constant problems with this app lately. It's incredibly frustrating to pay for a premiu...

I keep getting a "general verification error" on the app, preventing me from sending messages, especially in private chats. This is infuriating, especially since I'm a Premium member and paying for this service! I've tried everything to fix it: I deleted and reinstalled the app, re-verified my acco...

A week ago, I deleted my account. I've since created a new one, but even though I have an active subscription, it's not carrying over to my new account! I'm paying for a subscription that I literally cannot use. To make matters worse, I can't even recover my old account, so my money has completely g...

OkCupid banned me because they claim I’m an underage user, but I’m not—I’m 24 years old. They even blocked my phone number. I’m really sorry, but this has to be a mistake. I believe someone may have reported my account falsely. Please help me recover my account and fix this issue.

I’ve tried everything, but I still can’t verify my phone number or access my OkCupid account. The app keeps giving me an error no matter how many times I retry. I’ve attempted the process multiple times on different days and devices, but nothing works. My profile is still active and visible, includi...

I am rather annoyed! Although I have a Premium membership on OkCupid, I keep getting a General Verification Error hence I am unable to send private messages. The problem still exists no matter how many times I try. I even erased and rebuilt the program, but the issue still exists. For what reason i...

I am extremely frustrated! Since yesterday, I have been unable to log into my OkCupid account. Every time I try, I get an error message saying "Number not registered." I also attempted to log in using my email, but the app won’t let me access my account that way either. I have no idea why this is h...

I am extremely frustrated! I recently purchased a subscription on OkCupid, but now I can’t log into my account using either my email or phone number. Every attempt results in an error, and I have no way to access my profile. This is unacceptable—I paid for a membership, yet I can’t even use the ser...

OKCupid unfairly banned my account even though I had purchased a 3-month Premium subscription. To make matters worse, they refuse to issue a refund! I have reached out to customer support multiple times via email, but instead of helping, they just keep making the process more difficult. It’s frustra...

I am unable to log into my OKCupid account due to a verification error, yet my account appears to be active according to Instagram and other platforms. This is extremely frustrating—I can’t access my account, but it’s still visible to others. There is no proper customer support to resolve this issu...

I recently discovered that my OkCupid account was banned without any clear reason or prior warning. I attempted to create a new account, but my phone number and email address are also blocked, preventing me from registering again. This action feels entirely unjustified, as I never received any notif...

I recently downloaded the OkCupid app and was using it routinely without any issues. However, the app suddenly started showing errors and has become completely unusable. Initially, it displayed a boost purchase suggestion, but the page to complete the purchase wouldn’t load. When I attempted to log...

I subscribed to OkCupid and paid for premium features, but while using the app, I was suddenly logged out without warning. Since then, I’ve been receiving a “general verification error” and cannot log back in. This issue has caused significant inconvenience, as I am unable to use the app or even del...

I recently paid for OkCupid, but I haven’t been able to log into the app at all. Despite making the payment, the app continuously shows a verification error and won’t allow me to access my account. I haven’t even fully used the app, yet this issue persists every time I try to log in. This is extrem...

My OkCupid account has been suspended, and I am requesting its complete deletion. I have not violated any rules or engaged in inappropriate behavior. However, since my account remains active and contains personal photos, I want it permanently removed. I also request the cancellation of my membership...

I had an OkCupid account for years and one day I decided to change my photo and username. I replaced my profile picture with a landscape photo, as I prefer not to use personal photos. Suddenly, my account was deleted, and my number was banned. If the issue is the profile picture, I’m willing to upda...

Although I am 22 years old, OkCupid has incorrectly flagged my profile as being under 18 and subsequently blocked my access. I’m unable to access my profile at all, and I’m not sure why this is happening. The app has informed me that I need to be over 18 to use it, but clearly, I am already over the...

My OkCupid account was suddenly deactivated without any warning or explanation. I keep seeing the message "Your account has been suspended" along with error codes 8 and 2. I can't log in with my phone number, nor can I create a new account. I have no idea why this happened, and I’ve received no comm...

I'm really confused about why my OkCupid account got blocked. This has been the case for a few months now, and I haven't encountered any rude communication before. I really didn't have any reason to be blocked. Can you assist me in getting it back up and running? I'm completely stumped and have no i...

I’ve had an OkCupid account for a while, but recently, I’m no longer able to log in. It seems my phone number has been banned, and now I can’t even create a new account because of this restriction. I’ve been unable to access my account for quite some time, and I’m requesting immediate assistance to ...

I am experiencing a phone number ban issue on OkCupid. Despite knowing my account's email and password, I cannot access it due to a phone number ban. I receive a verification code on my phone, but after entering it, I am informed of a phone number ban without prior notice. I kindly request the admin...

I can't get into my OkCupid account right now. My phone number seems to have been blocked. How can I find a way out of this bothersome problem? I can promise you that I haven't done anything that could be considered breaking the rules. I am very frustrated by the fact that I can't log in at all. I w...