OkCupid blocked my account after I upgraded to premium, how can I get my account reinstated?

If your OkCupid account was blocked after upgrading to Premium, you can appeal the ban by filling out the official Ban and Content Appeals form.

Make sure you include all needed information, as incomplete submissions will not be considered.​

OkCupid does not provide specific reasons for banning in order to safeguard the anonymity of reported users.

If your appeal is successful, you will be notified about the reinstatement of your account.

To get help, go to the OkCupid Help Center at okcupid-app.zendesk.com or submit a new request at okcupid-app.zendesk.com/hc/en-us/requests.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.