OkCupid won’t let me reset my password due to a glitch, how can I recover my old profile now?

A week ago, I deleted my account. I've since created a new one, but even though I have an active subscription, it's not carrying over to my new account! I'm paying for a subscription that I literally cannot use. To make matters worse, I can't even recover my old account, so my money has completely g...

Dear OkCupid Support Team, I’ve been unable to access my OkCupid account since April 14. Every time I try to log in, the app fails to verify my phone number, even though it’s the same number I’ve always used. When I log out and attempt to sign back in an hour later, I receive the same error message...

I’ve tried everything, but I still can’t verify my phone number or access my OkCupid account. The app keeps giving me an error no matter how many times I retry. I’ve attempted the process multiple times on different days and devices, but nothing works. My profile is still active and visible, includi...

I’ve been trying to log in to my OkCupid account, but even though I’m absolutely sure my password is correct, the system keeps rejecting it. When I try to reset the password, I don’t receive any email, and no SMS comes through to my registered phone number either. Instead, I get repeated “incorrect ...

I am extremely frustrated! Since yesterday, I have been unable to log into my OkCupid account. Every time I try, I get an error message saying "Number not registered." I also attempted to log in using my email, but the app won’t let me access my account that way either. I have no idea why this is h...

I am extremely frustrated! I recently purchased a subscription on OkCupid, but now I can’t log into my account using either my email or phone number. Every attempt results in an error, and I have no way to access my profile. This is unacceptable—I paid for a membership, yet I can’t even use the ser...

I am unable to log into my OKCupid account due to a verification error, yet my account appears to be active according to Instagram and other platforms. This is extremely frustrating—I can’t access my account, but it’s still visible to others. There is no proper customer support to resolve this issu...

I recently downloaded the OkCupid app and was using it routinely without any issues. However, the app suddenly started showing errors and has become completely unusable. Initially, it displayed a boost purchase suggestion, but the page to complete the purchase wouldn’t load. When I attempted to log...

I downloaded the OkCupid app on my phone, but I can’t log in. After entering my phone number and password, the app displays a phone number error and denies access. I even reset my password and tried again, but the problem persists. This issue is extremely frustrating, and I’m unable to use the app ...

I subscribed to OkCupid and paid for premium features, but while using the app, I was suddenly logged out without warning. Since then, I’ve been receiving a “general verification error” and cannot log back in. This issue has caused significant inconvenience, as I am unable to use the app or even del...

After the latest update to the OkCupid app, I am unable to log in using my phone number. Each time I try, I encounter a verification error. This issue has persisted for two days, causing me to miss ongoing conversations with my friends. I am deeply frustrated with this app's lack of reliability, as...

I recently paid for OkCupid, but I haven’t been able to log into the app at all. Despite making the payment, the app continuously shows a verification error and won’t allow me to access my account. I haven’t even fully used the app, yet this issue persists every time I try to log in. This is extrem...

I have an OkCupid account but forgot my password. When I request a password reset, I don’t receive the link in my email—neither in the inbox, spam, nor drafts. I’ve tried both the web and mobile apps. I’ve emailed support and messaged them on Instagram, but I haven’t received any response. I’m frust...

I can't get into my OkCupid account right now. My phone number seems to have been blocked. How can I find a way out of this bothersome problem? I can promise you that I haven't done anything that could be considered breaking the rules. I am very frustrated by the fact that I can't log in at all. I w...