OkCupid suddenly deleted all my chat history, how can I contact support to retrieve it?

If your OkCupid chat log is gone, it could be because they deleted their account, unmatched you, blocked you, or were put on moderation hold.

Unfortunately, texts that are deleted for these reasons can't be found again.​

You can send a data access request to OkCupid's help team to try to get your data back.

Some users have said that this method works to get partial chat logs, but the data may be limited and biased.​

Feel free to email [email protected] or make a request at okcupid-app.zendesk.com/hc/en-us/requests/new if you need help.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.